Terms & Conditions of Use

Aggla Marketplace

Terms and Conditions of Use

  1. Introduction

1.1 These terms and conditions shall govern your use of our marketplace (aggla.io).

1.2 By using our marketplace , you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our marketplace.

1.3 If you register with our marketplace as a processor or buyer on the aggla marketplace, we will ask you to expressly agree to these terms and conditions.

1.4 You must be at least 18 years of age to use our marketplace; by using our marketplace or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.

  1. Copyright notice

2.1 Copyright (c) [Farmsio LTD 2021].

2.2 Subject to the express provisions of these terms and conditions:

(a) we, together with our licensors, own and control all the copyright and other intellectual property rights in our marketplace; and

(b) all the copyright and other intellectual property rights in our marketplace and the material on our marketplace are reserved

(c)    data, information and material uploaded by the user (you) is your     ownership and excluded from this copyright clause

  1. Permission to use website

3.1 You may:

(a) view pages from our marketplace (website from here onwards) in a web browser;

(b) download pages from our website for caching in a web browser;

(c) print pages from our website for your own personal and non-commercial use providing that such printing is not systematic or excessive];

(d) stream audio and video files from our website using the media player on our website; and

(e) purchase products from our website by means of a web browser],


3.2 Except as expressly permitted by Section 3.1 or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.

3.3 You may only use our website for your own business purposes and not for any other purposes.

3.4 Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.

3.5 Unless you own or control the relevant rights in the material, you must not:

(a) republish material from our website (including republication on another website);

(b) sell, rent or sub-license material from our website;

(c) show any material from our website in public;

(d) exploit material from our website for a commercial purpose; or

(e) redistribute material from our website.

3.6 Notwithstanding Section 3.5, you may redistribute our newsletter in print and electronic form to any person.

3.7 We reserve the right to suspend or restrict access to our website, to areas of our website and/or to functionality upon our website. We may, for example, suspend access to the website during server maintenance or when we update the website. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on the website.

  1. Misuse of website

4.1 You must not:

(a) use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability, accessibility, integrity or security of the website;

(b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

(c) hack or otherwise tamper with our website;

(d) probe, scan or test the vulnerability of our website without our permission;

(e) circumvent any authentication or security systems or processes on or relating to our website;

(f) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;

(g) impose an unreasonably large load on our website resources;

(h) decrypt or decipher any communications sent by or to our website without our permission;

(i) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;

(j) access or otherwise interact with our website using any robot, spider or other automated means ;

4.2 You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.

  1. Use on behalf of organisation

5.1 If you use our website or expressly agree to these terms and conditions in the course of a business or other organisational project, then by so doing you bind both:

(a) yourself; and

(b) the person, company or other legal entity that operates that business or organisational project,

to these terms and conditions, and in these circumstances references to "you" in these terms and conditions are to both the individual user and the relevant person, company or legal entity.

  1. Buyer registration and accounts

6.1 This Section 6 applies to buyers and prospective buyers.

6.2 You may register for a buyer account with our website by completing and submitting the account registration form on our website.

  1. Seller registration and accounts

7.1 This Section 7 applies to sellers (processors) and prospective sellers.

7.2 To be eligible for an account on our website under this Section 7, you must be operating a business 

7.3 You may register for a seller account with our website by completing and submitting the account registration form on our website.

7.4 You must keep your seller account information up to date.

  1. User login details

8.1 If you register for an account with our website you will be asked to choose a user ID and password.

8.2 Your user ID must not be liable to mislead and must comply with the content rules set out in Section 22; you must not use your account or user ID for or in connection with the impersonation of any person. 

8.3 You must keep your password confidential.

8.4 You must notify us in writing immediately if you become aware of any disclosure of your password.

8.5 You are responsible for any activity on our website arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure.

  1. Seller stores

9.1 If you register with our website as a seller, you will be able to create your own store/s on the website.

9.2 To create a store on our website, you should take the steps indicated in the video in this URL: https://aggla.io/pages/processors

9.3 Seller stores that are submitted will be individually reviewed.

9.4 Subject to the other provisions of these terms and conditions, we reserve the right to reject, unpublish and/or delete any seller store that breaches these terms and conditions or that does not meet any additional guidelines for seller stores published on our website.

9.5 If we permit the publication of a seller store, it will remain published on our website subject to these terms and conditions.


  1. Seller listings

10.1 If you register with our website as a seller and create a store on the website, you will be able to submit listings to the website.

10.2 To create a listing on our website, you should take the steps indicated in the video in this URL: https://aggla.io/pages/processors

10.3 Listings that are submitted will be individually reviewed and will be listed on the website. In cases when the pages are not ready for the website appropriate feedback is offered to the seller 

10.4 Subject to the other provisions of these terms and conditions, we reserve the right to reject, unpublish and/or delete any listings that breach these terms and conditions or that do not meet any additional guidelines for listings published on our website; and if we reject, unpublish or delete a listing for any of these reasons, we will not refund any fees you may have paid to us in respect of the listing.

10.5 If we permit the publication of a listing, it will remain published on our website.

10.6 Listings submitted to our website must be true, fair, complete and accurate in all respects. 

10.7 You must keep your listings up to date using our website interface; in particular, you must remove any listings in respect of products that have ceased to be available.

10.8 You must ensure that all prices specified in or in relation to a listing are in USD only.

  1. Differentiated treatment

11.1 We will not treat our own stores and listings made available to consumers through our website differently from those made available by our other users



  1. Product rules

12.1 The only products that may be the subject of a listing on our website are food products that have undergone processing, are shelf-stable, safe and meet all the compliance needs to sell in the markets that the product is offered in.

  1. Data

13.1 We will have access to all information provided or generated by you and other users in the course of the use of our marketplace services.

13.2 We may provide to third parties information provided or generated by you and other users in the course of the use of our marketplace services in the following circumstances only:

(a) where necessary for the proper functioning of our website;

(b) in the case of non-personal data; and

(c) in the case of personal data, in accordance with our privacy policy

  1. The buying and selling process

14.1 You agree that a contract for the sale and purchase of a product or products will come into force between you and another registered website user, and accordingly that you commit to buying or selling the relevant product or products, in the following circumstances: 

(a) a buyer must add the products he or she wishes to purchase to the shopping cart, and then proceed to the checkout;

(b) if the buyer is a new user, he or she must create a buyer account with the website and log in; otherwise, the buyer must enter his or her login details;

(c) once the buyer is logged in, he or she must select the preferred method of delivery and confirm the order and his or her consent to these terms and conditions and the applicable terms and conditions of sale;

(d) the buyer will be transferred to the website of the appointed payment service provider, and the payment service provider will handle the buyer's payment to the seller; buyers must submit payment in full via credit or debit card;

(e) the website will then send to the buyer an automatically generated acknowledgement of payment; 

(f) once the seller has checked whether it is able to meet the buyer's order, the seller will send to the buyer an order confirmation (at which point the order will become a binding contract between the seller and the buyer) or the seller will confirm by email that it is unable to meet the buyer's order.

  1. Terms and conditions of sale

15.1 Sellers must use the website interface to create legal notices applying to their relationships with customers. 

15.2 A seller must ensure that: 

(a) the seller's legal notices are sufficient to meet the seller's legal disclosure obligations and other legal obligations;

(b) to the extent required by applicable law, the seller registers with relevant tax authorities and pays all relevant taxes in relation to the seller's product sales; and

(c) the seller complies with all other laws applicable to their product listings and sales, including quality, safety and other compliance needs.

15.3 Except to the extent that a buyer and seller expressly agree otherwise (but subject to the mandatory requirements of applicable law), the following provisions will be incorporated into the contract of sale and purchase between the buyer and the seller: 

(a) the price for a product will be as stated in the relevant product listing;

(b) delivery charges, packaging charges, handling charges, administrative charges, insurance costs, other ancillary costs and charges, and VAT and other taxes will only be payable by the buyer if this is expressly and clearly stated in the product listing;

(c) deliveries of products must be made within the indicated delivery time in the listing;

(d) appropriate means of delivery of products must be used by the seller; and

(e) products must be of satisfactory quality, and must be fit for any purpose specified in, and conform in all material respects to, the product listing and any other description of the products supplied or made available by the seller to the buyer.

15.4 Both buyers and sellers undertake to comply with the agreed terms and conditions of sale and purchase.

  1. Marketplace fees

16.1 In respect of fees payable to us by sellers: 

(a) the fees will be as specified on our website from time to time; and

(b) the scope and duration of the services in respect of which the fees are payable will be as specified on our website at the time those fees are paid.

16.2 In respect of commission payable to us by sellers: 

(a) at the rate or rates specified on our website from time to time;

(b) we shall deduct commission due from amounts held or processed by us on behalf of the seller; and

(c) commission payments are non-refundable, irrespective of whether a buyer subsequently cancels the underlying order and irrespective of whether a buyer is entitled to, or receives, a refund in respect of such an order.

16.3 All amounts stated in these terms and conditions or on our website are stated inclusive of all applicable taxes 

16.4 The seller acknowledges that we may be required by applicable law to make VAT-related or other tax-related deductions to payments processed by us on behalf of a seller under these terms and conditions. We may remit such deducted amounts to the relevant government or tax authorities. Within 5 days following the sending of a request by us to the seller, the seller must pay to us or reimburse us in respect of such amounts and, without prejudice to our other rights under these terms and conditions, we may deduct such amounts from payments due to the seller under these terms and conditions.

16.5 Promptly following receipt of a written request from us, you must supply to us any information and documentation that we may reasonably request in order to identify you or facilitate our compliance with our legal obligations relating to the taxation of payments made to us or processed by us under or in relation to these terms and conditions. We may supply such information and/or documentation to relevant government and tax authorities.

16.6 We may vary fees from time to time by posting new fees on our website, but this will not affect fees for services that have been previously paid.

16.7 We may vary commission rates from time to time by posting new rates on our website, but this will not affect any liability to pay commission that accrues before the new rates are posted.

  1. Payments

17.1 If you dispute any payment made to us, you must contact us immediately and provide full details of your claim.

17.2 If you make an unjustified credit card, debit card or other charge-back then you will be liable to pay us, within 7 days following the date of our written request: 

(a) an amount equal to the amount of the charge-back;

(b) all third party expenses incurred by us in relation to the charge-back including charges made by our or your bank or payment processor or card issuer;

17.3 If you owe us any amount under or relating to these terms and conditions, we may suspend or withdraw the provision of services to you.

17.4 We may at any time set off any amount that you owe to us against any amount that we owe to you, by sending you written notice of the set-off.

  1. Our role

18.1 You acknowledge that:

(a) we do not confirm the identity of website users, check their credit worthiness or bona fides, or otherwise vet them;

(b) we do not check, audit or monitor the information contained in listings;

(c) we are not party to any contract for the sale or purchase of products advertised on the website; 

(d) we are not involved in any transaction between a buyer and a seller in any way, save that we facilitate a marketplace for buyers and sellers and collect and process payments as an agent on behalf of sellers,

and accordingly we will not be liable to any person in relation to the offer for sale or sale or purchase of any products advertised on our website; furthermore we are not responsible for the enforcement of any contractual obligations arising out of a contract for the sale or purchase of any products and we will have no obligation to mediate between the parties to any such contract.

  1. Our rights to use your content

19.1 In these terms and conditions, "your content" means all works and materials including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files that you submit to us or our website for storage or publication on, processing by, or transmission via, our website.

19.2 You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.

19.3 You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.

19.4 You may edit your content to the extent permitted using the editing functionality made available on our website.

19.5 Without prejudice to our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, unpublish or edit any or all of your content.

  1. Rules about your content

20.1 You warrant and represent that your content will comply with these terms and conditions.

20.2 Your content must not be illegal or unlawful, must not infringe any person's legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).

20.3 Your content, and the use of your content by us in accordance with these terms and conditions, must not:

(a) be libellous or maliciously false;

(b) be obscene or indecent;

(c) infringe any copyright, moral right, database right, trade mark right, design right, right in passing off or other intellectual property right;

(d) infringe any right of confidence, right of privacy or right under data protection legislation;

20.4 Your content must be appropriate, civil and tasteful, and accord with generally accepted standards of etiquette and behaviour on the internet.

20.5 You must not use our website to link to any website or web page consisting of or containing material that would, were it posted on our website, breach the provisions of these terms and conditions.

20.6 You must not submit to our website any material that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

  1. Report abuse

21.1 If you learn of any unlawful material or activity on our website, or any material or activity that breaches these terms and conditions, please let us know.

  1. Suspension and restriction of services

22.1 If we decide to suspend and/or restrict your business seller]] account on our website: 

(a) we will provide to you contemporaneous or prior written notice of the suspension and/or restriction;

(b) alongside that notice, we will provide to you a statement of the reasons for the suspension and/or restriction, unless we are under a legal or regulatory obligation not to do so; and

22.2 Where we suspend or restrict access to our website or services, you must not take any action to circumvent such suspension or restriction (including without limitation creating and/or using a different account).

  1. Limited warranties

23.1 We do not warrant or represent:

(a) the completeness or accuracy of the information published on our website;

(b) that the material on the website is up to date;

(c) that the website will operate without fault; or

(d) that the website or any service on the website will remain available.

23.2 We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.

23.3 To the maximum extent permitted by applicable law and subject to Section 23.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.

  1. Limitations and exclusions of liability

24.1 Nothing in these terms and conditions will:

(a) limit or exclude any liability for death or personal injury resulting from negligence;

(b) limit or exclude any liability for fraud or fraudulent misrepresentation;

(c) limit any liabilities in any way that is not permitted under applicable law; or

(d) exclude any liabilities that may not be excluded under applicable law,

and, if you are a consumer, your statutory rights will not be excluded or limited by these terms and conditions, except to the extent permitted by law.

24.2 The limitations and exclusions of liability set out in this Section 24 and elsewhere in these terms and conditions: 

(a) are subject to Section 24.1; and

(b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.

24.3 To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.

24.4 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

24.5 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

24.6 We will not be liable to you in respect of any loss or corruption of any data, database or software.

24.7 We will not be liable to you in respect of any special, indirect or consequential loss or damage.

24.8 You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).


  1. Indemnity

25.1 You hereby indemnify us, and undertake to keep us indemnified, against: 

(a) any and all losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute) incurred or suffered by us and arising directly or indirectly out of your use of our website or any breach by you of any provision of these terms and conditions; 

(b) any tax liability that we may incur in relation to any sale, supply or purchase made through our website, where that liability arises out of your failure to pay or to register to pay any tax properly due in any jurisdiction.


  1. Termination

26.1 We may terminate a contract under these terms and conditions at any time in our sole discretion with or without notice to you.

26.2 You may terminate a contract under these terms and conditions at any time using your account control panel on our website.

26.3 If you have a business seller account on our website, we may only terminate a contract under these terms and conditions in the following circumstances:

(a) you breach these terms and conditions;

(b) you breach any applicable laws, infringe the legal rights of any person or create legal liabilities for us or any other person, in each case in relation to your use of our website;

(c) you abuse our systems, our users or our personnel;

(d) you are or become insolvent, bankrupt or unable to pay your debts as they fall due;

(e) you do not respond substantively and reasonably, to communications that we send to you via our website soliciting a response;

(f) you do not log into our website during a period exceeding 30 days;

(g) we decide to cease publishing our website or providing our services; or

(h) we decide to make fundamental changes to our services.

26.4 If you have a business seller account on our website and we decide to terminate a contract under these terms and conditions: 

(a) we will provide to you a notice of the termination, except in the circumstances set out in below;

(b) alongside that notice, we will provide to you a statement of the reasons for the termination, unless we are under a legal or regulatory obligation not to do so; and

(c) if you would like to contest the termination, you may do so by writing to us using the contact details set out in these terms and conditions,

providing that the notice period set out above will not apply if we are subject to a legal or regulatory obligation which requires us to terminate the provision of the whole of our marketplace services to you in a manner which does not allow us to respect the specified notice period; nor will it apply if we exercise a right of termination under an imperative reason pursuant to applicable national law; nor will it apply if we can demonstrate that you have repeatedly infringed these terms and conditions. If the notice period set out above does not apply, we will nonetheless provide to you, without undue delay, a written statement of reasons for our decision to terminate.

26.5 If:

(a) we terminate a contract under these terms and conditions;

(b) as a result of such termination, you lose access to any of our services with respect to which you have paid us in cleared funds; and

(c) you have not breached a contract under these terms and conditions and we do not have any other specific ground or grounds for terminating as set out in these terms and conditions,

then we will refund to you a pro rata amount of your payment(s), such amount to be calculated by us using any reasonable methodology. You will not be entitled to any refund except as set out in this Section 26.5.

  1. Third party websites

27.1 Our website includes hyperlinks to other websites owned and operated by third parties; such hyperlinks are not recommendations.

27.2 We have no control over third party websites and their contents, and subject to Section 24.1 we accept no responsibility for them or for any loss or damage that may arise from your use of them.

  1. Trade marks

28.1 Our logos and our other registered and unregistered trade marks are trade marks belonging to us; we give no permission for the use of these trade marks, and such use may constitute an infringement of our rights.

28.2 The third party registered and unregistered trade marks or service marks on our website are the property of their respective owners and, unless stated otherwise in these terms and conditions, we do not endorse and are not affiliated with any of the holders of any such rights and as such we cannot grant any licence to exercise such rights.

  1. Variation

29.1 We may revise these terms and conditions from time to time.

29.2 The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions.

29.3 If you have a business seller account on our website:

(a) we will notify you in writing of any proposed changes to these terms and conditions;

(b) you will have the right to terminate a contract under these terms and conditions by giving to us written notice of termination before the expiry of the period specified above, in which case a contract under these terms and conditions will terminate [upon the expiry of that period],

but, notwithstanding the foregoing, we may vary these terms and conditions by giving to you written notice of variation if we are subject to a legal or regulatory obligation which requires us to change these terms and conditions in a manner that does not allow us to respect the notice period referred to above, or if we have exceptionally to change these terms and conditions to address an unforeseen and imminent danger related to defending our websites or our users from fraud, malware, spam, data breaches or other cybersecurity risks.


  1. Assignment

30.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions[ - providing, if you are a consumer, that such action does not serve to reduce the guarantees benefiting you under these terms and conditions].

30.2 You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions. 

  1. Severability

31.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

31.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect. 

  1. Third party rights

32.1 A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.

32.2 The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party.

  1. Entire agreement

33.1 these terms and conditions[, together with our privacy and cookies policy shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.

  1. Law and jurisdiction

34.1 These terms and conditions shall be governed by and construed in accordance with English law.

36.2 Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.

  1. Statutory and regulatory disclosures

35.1 We will specify on the website or elsewhere in these terms and conditions the different technical steps you must follow to conclude a contract under these terms and conditions, and also the technical means for identifying and correcting input errors prior to the placing of your order.

35.2 We will not file a copy of these terms and conditions specifically in relation to each user or customer and, if we update these terms and conditions, the version to which you originally agreed will no longer be available on our website. We recommend that you consider saving a copy of these terms and conditions for future reference.

35.3 These terms and conditions are available in the English language only.


  1. Our details

36.1 This website is owned and operated by Farmsio LTD 

36.2 We are registered in England and Wales under registration number 12719171 and our registered office at 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ.

36.3 Our principal place of business is at 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ.

36.4 You can contact us using our website contact form